Table 3. Nurse assessments of electronic health record (EHR) system usability and quality of care in hospitals by work environment type.
N
(%) of nurses agreeing with statement who work in
hospitals with a work environment that is: |
|||||
---|---|---|---|---|---|
Outcomes | All ( n = 12,377) | Poor ( n = 2,256) | Mixed ( n = 6,214) | Better ( n = 3,907) | p -Value a |
Not satisfied with the patient record system | 2,597 (25.1%) | 730 (38.6%) | 1,282 (24.7%) | 585 (17.9%) | <0.001 |
The systems do not make it easy to access a patient's clinical data quickly | 2,034 (19.7%) | 557 (29.7%) | 1,001 (19.3%) | 476 (14.6%) | <0.001 |
The systems interfere with the provision of patient care | 5,668 (55.4%) | 1,146 (61.9%) | 2,874 (55.8%) | 1648 (51.2%) | <0.001 |
The systems are not easy to use | 3,290 (31.9%) | 816 (43.5%) | 1,657 (31.9%) | 817 (25.1%) | <0.001 |
I do not trust the accuracy of the patient assessment data documented in the systems | 1,802 (17.5%) | 522 (27.8%) | 883 (17.0%) | 397 (12.2%) | <0.001 |
I do not trust the accuracy of the medication information in the systems | 1,145 (11.1%) | 313 (16.7%) | 579 (11.2%) | 253 (7.8%) | <0.001 |
The systems do not help me to do my work in an efficient way | 3,321 (32.2%) | 854 (45.6%) | 1,649 (31.8%) | 818 (25.2%) | <0.001 |
The systems do not make it easy to share information in a timely way with other members of the health care team | 2,107 (20.5%) | 559 (29.8%) | 1,055 (20.4%) | 493 (15.2%) | <0.001 |
Nurses were not involved in choosing (or modifying) the patient record system | 3,183 (48.5%) | 819 (67.6%) | 1,641 (50.5%) | 723 (34.4%) | <0.001 |
Quality of care on unit is fair or poor | 1,244 (11.9%) | 433 (23.0%) | 631 (12.0%) | 180 (5.5%) | <0.001 |
Poor overall unit grade on patient safety (C,D, or F) | 2,980 (28.4%) | 889 (46.8%) | 1,538 (29.1%) | 553 (16.7%) | <0.001 |
Note: Percentages in the “All” column may not align with overall sample size due to missing data. Sample sizes range from 6,565 to 10,495.
p -values generated from chi-squares.