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. 2019 Jan 17;8(1):1–8. doi: 10.1007/s40037-018-0490-1

Table 3.

Main results from the interviews

Design principles Cycle #1 Modification Cycle #2 Quotes
1. Multiple assessment data and multiple perspectives Not all members discussed resident performance with their colleagues before the meeting The group leader asked the CCC members to consult colleagues before the meeting More members consulted their colleagues and said they formed a broader picture about resident performance by doing so M6: ‘I did not consult my colleagues before the meeting, but I am going to schedule time before the next meeting to do so, because I think it is valuable’
2. Shared mental model Members learned from each other about different approaches of assessing from colleagues No modification needed Members learned from each other about different approaches of assessing from colleagues M6: ‘All supervision levels must be the same at every ward. So that we assess residents in the same way’
3. Interaction during the meeting Safe atmosphere No modification needed Safe atmosphere M3: ‘There was a really good atmosphere, I had the feeling I could say everything’
Some members were hesitant to give a negative opinion The CCC discussed this hesitation and discussed the need to give negative opinions when necessary The members were more comfortable in giving a negative opinion when necessary M2: ‘I cannot do that, can I? To somebody who is such a nice person, to give, to (…) I have the feeling I cannot do that!’ [give a negative opinion]
Extra Broad and rich picture about the performance of residents No modification needed Broad and rich picture about the performance of residents M1: ‘I have a broader image of the resident, especially because I now know his extracurricular activities. We did not know that before the introduction of the CCC’
They were concerned about the extent to which private matters of the resident should be discussed It was decided to ask the permission of residents before the meeting to discuss private matters Private matters were only discussed when residents gave their permission M4: ‘This level of feedback and assessment cannot be reached with feedback on paper. Now we were able to ask questions about somebody’s opinion and discuss this