Table 2.

Categories of information and features or functionality identified by patients and staff to be provided to patients via Opal. The majority of information provided to patients via Opal is personalized to their disease and phase of treatment. Information made available in the pilot release is indicated.

Category (menu/tab) and features or functionality		Personalized	Pilot release
Home screen or overview
	Next appointment	✓	✓
	Notifications (eg, new document and new message)	✓	✓
	Posts (messages from treating team and general hospital announcements)	✓	✓
	Status of treatment or treatment planning	✓	✓
	Waiting room management (check-in, call-in, and waiting time estimate)	✓	✓
My chart
	Diagnosis information	✓	✓
	Notification archive	✓	✓
	Appointment schedule with appointment location maps	✓	✓
	Appointment change requests	✓	✗
	Treatment or treatment planning information	✓	✓
	Access to (selected) doctors’ notes and nursing notes	✓	✓
	Laboratory test results	✓	✓
	Messages from treating team	✓	✓
	Secure 2-way messaging with clinicians	✓	✗
	Patient-reported outcome and satisfaction questionnaires	✓	✓
General information
	Phone directory and contact information (personalized on log-in)	✓	✓
	General hospital announcements	✗	✓
	Patient charter	✗	✓
	Parking information	✗	✓
	General hospital maps	✗	✓
	Way finding	✗	✗
	Leave feedback regarding app or portal	✗	✓
	Facility to report bugs in the app or portal	✗	✓
Educational material (relevant and just-in-time)
	Videos	✓	✓
	Booklets	✓	✓
	Pamphlets or fliers	✓	✓
Account settings
	Language preference	✓	✓
	Font size	✓	✓
	Synchronization with phone’s calendar	✓	✗
	Facility to update demographic information in electronic medical record	✓	✗