Table 2.

Question guide for interviewers.

Question Guide for Policy Makers	Question Guide for Local Officers	Question Guide for Migrants
Please tell me about your position [How long have you been in this position? What about your past experience in this work? What are the role and responsibility of your job regarding migrant healthcare and education policies?].	Please tell me about your job [How long have you been in this job? What about your past experience in this job?].	Please tell me about yourself [Please describe more about your occupation, how long have you been here in Thailand?].
Please briefly explain how you have been involved in the development of health insurance policy and migrant education policy [How was it developed? Who has been involved? What was the original intention/goal of the policies?].	Please tell me about your daily job with regards to migrants [Do you have many migrants coming to your facility each day? How many migrant children in your school?].	Please tell me about your family [How many family members are there in your family? What are their occupations?].
Now that the insurance policy and education policy for migrants have been implemented already, what are your opinions towards the policies?	What are problems that you experience in dealing with migrant patients/students? [What about the legal status problem? Is there any problem about the language barrier? What about the cost of treatment/education of illegal uninsured migrants?	How did you come to be working here in Ranong? [Please describe more about how you came into the country. Who helped you settle down in Thailand?].
Please tell me about the positive sides and the negative sides of the policies [What are the key challenges? How can those challenges be overcome?], and please suggest ways for further improvement.	In your opinion, before and after the insurance/education policy, are there any changes to migrants’ access to care/education? Please tell me more about your perceptions on this issue?	How do you support your family? [Please tell me about the estimated monthly income of your family and the estimated monthly expenses].
Please tell me your perspectives about the health/education accessibility of the migrant children? Were the policies well prepared or did the implementation work well in reality? Are the services provided adequate and equitable?	Please tell me how you know about the policy [From which routes/channels (official document from the ministry, attending workshop, being informed by peers?)].	According to the income levels, have you ever experienced discrimination or inaccessibility to healthcare or education for your children?
Please tell me what would you see as barriers to health/education accessibility of the migrant children? Were they well managed with the current policies? If not, will there be future efforts to manage the barriers?	Has the insurance/education policy made any impact on your daily work [No change? or significant change? What about any additional burdens?].	Please tell me about your experience in taking your children to the health facility/school, please identify type of healthcare facility; public or private.
In your perspectives, do migrant children experience discrimination or privilege in health or education?	Have you ever experienced any constraints in your work with regards to the policy? Please explain more about that situation and how you cope with it.	What are your experiences as a female/male migrant in accessing healthcare? Are there any specific challenges you face?
	What do you think about the policy guideline from the ministry [Does it work? If so, or if not, why do you think accordingly?].	How has your identity as a female/male migrant (or your child’s identity) affected your ability to access healthcare/education?
	Please tell me how the MOPH/MOE communicates with your institution [Any documents sent to and from the ministry regularly? Any workshops or consultative meetings held by the ministry? How did you give feedback about your concerns to the ministry?	Have you ever felt discriminated against because of being a poor migrant? Explain OR Have you ever been poorly treated due to your identity as a female/male migrant?
	Who else do you have to work with in running the policy? [Ministry of Labour, Ministry of Interior, NGOs] What is your experience in working with them?	Have you experienced any privileges when accessing healthcare services/education because of being a poor migrant?
	To what extent does the policy design fit your local context?	Do you feel that there are people who are given certain privileges when accessing care and some are not? Explain.
	In your view, what are the benefits and downsides of this policy?	Do you feel schools/health facilities fulfil your healthcare needs as a poor migrant? Explain.
	Please tell me your suggestions how the policy should be improved in order to better fit your local context.	Was there anything done at public facility/school that made you uncomfortable in receiving services? Please describe.