Table 2.
Features of official websites of all LHCs (n = 360).
| Features | Urban n = 69, (%) |
Suburban n = 145, (%) |
Rural n = 146, (%) |
Total n = 360, (%) |
|---|---|---|---|---|
| Health information | ||||
| Health education articles | 69 (100) | 143 (98.6) | 141 (96.6) | 353 (98.1) |
| Recent medical news | 44 (64) | 69 (47.6) | 32 (21.9) | 145 (40.3) |
| Upcoming events | 68 (99) | 138 (95.2) | 135 (92.5) | 341 (94.7) |
| Interactive online services | ||||
| Online appointment | 7 (10) | 17 (11.7) | 7 (4.8) | 31 (8.6) |
| Online consultation | 4 (6) | 21 (14.5) | 24 (16.4) | 49 (13.6) |
| Feedback mechanism | 55 (80) | 133 (91.7) | 120 (82.2) | 308 (85.6) |
| Institutional information | ||||
| Contact details: postal address, telephone number | 69 (100) | 145 (100.0) | 146 (100.0) | 360 (100.0) |
| Contact details: e-mail | 43 (62) | 89 (61.4) | 74 (50.7) | 206 (57.2) |
| Doctor profiles | 35 (51) | 85 (58.6) | 51 (34.9) | 171 (47.5) |
| List of services | 67 (97) | 142 (97.9) | 132 (90.4) | 341 (94.7) |
| Technical items | ||||
| Sitemap | 68 (99) | 142 (97.9) | 134 (91.8) | 344 (95.6) |
| Website searcher | 68 (99) | 139 (95.9) | 133 (91.1) | 340 (94.4) |
| Multiple language | 23 (33) | 43 (29.7) | 39 (26.7) | 105 (29.2) |
| External activities | ||||
| Links from related authorities | 69 (100) | 145 (100.0) | 146 (100.0) | 360 (100.0) |
| Links to related community resources | 69 (100) | 145 (100.0) | 146 (100.0) | 360 (100.0) |
| Links to adopted social media (i.e., Facebook, Instagram, Line) | 16 (23) | 29 (20.0) | 27 (18.5) | 72 (20.0) |
| Management and utilization | ||||
| Privacy and security policy | 51 (74) | 118 (81.37) | 105 (71.9) | 274 (76.1) |
| Web page updated during the last two months | 66 (96) | 139 (95.86) | 132 (90.4) | 337 (93.6) |