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. 2018 Feb 28;72(1):7–15.

Table 3.

Qualitative Profile of Drug Shortages in Each Hospital

Country; No. (%) of Shortages

Variable Canada (n = 84) France (n = 62) Belgium (n = 46) Spain (n = 28) Switzerland (n = 98) Total (n = 318)
Data source used to identify drug shortages
Wholesaler 82 (98) 60 (97) 0 (0) 2 (7) 0 (0) 144 (45.3)
Manufacturer 2 (2) 0 (0) 46 (100) 25 (89) 98 (100) 171 (53.8)
Website 0 (0) 0 (0) 0 (0) 0 (0) 0 (0) 0 (0.0)
Drug regulatory authorities 0 (0) 2 (3) 0 (0) 1 (4) 0 (0) 3 (0.9)
Other institutions 0 (0) 0 (0) 0 (0) 0 (0) 0 (0) 0 (0.0)
Other 0 (0) 0 (0) 0 (0) 0 (0) 0 (0) 0 (0.0)

Cause of shortage
Shortage of raw material 0 (0) 1 (2) 0 (0) 2 (7) 2 (2) 5 (1.6)
Manufacturing problem 0 (0) 2 (3) 4 (9) 0 (0) 0 (0) 6 (1.9)
Quality defect 0 (0) 0 (0) 1 (2) 0 (0) 1 (1) 2 (0.6)
Increasing demand 54 (64) 0 (0) 0 (0) 0 (0) 9 (9) 63 (19.8)
Product discontinued 4 (5) 0 (0) 0 (0) 1 (4) 0 (0) 5 (1.6)
Natural disaster or other incident 0 (0) 0 (0) 0 (0) 0 (0) 1 (1) 1 (0.3)
Unknown 26 (31) 59 (95) 40 (87) 25 (89) 85 (87) 235 (73.9)
Other 0 (0) 0 (0) 1 (2) 0 (0) 0 (0) 1 (0.3)

Presence of national directive or regulation for managing shortage*
Yes 0 (0) 2 (3) 0 (0) 10 (36) 1 (1) 13 (4.1)
No 84 (100) 60 (97) 46 (100) 18 (64) 97 (99) 305 (95.9)

Personnel in charge of managing shortage
Pharmacist 2 (2) 7 (11) 46 (100) 6 (21) 98 (100) 159 (50.0)
Pharmacy technicians 5 (6) 55 (89) 0 (0) 0 (0) 0 (0) 60 (18.9)
Administrative personnel or management 77 (92) 0 (0) 0 (0) 20 (71) 0 (0) 97 (30.5)
Other 0 0) 0 (0) 0 (0) 0 (0) 0 (0) 0 (0.0)
Unknown 0 (0) 0 (0) 0 (0) 2 (7) 0 (0) 2 (0.6)

Estimated time spent on managing shortage
< 15 min 57 (68) 55 (89) 0 (0) 5 (18) 0 (0) 117 (36.8)
15–30 min 16 (19) 0 (0) 46 (100) 5 (18) 0 (0) 67 (21.1)
31–60 min 0 (0) 2 (3) 0 (0) 6 (21) 85 (87) 93 (29.2)
61–120 min 0 (0) 0 (0) 0 (0) 1 (4) 7 (7) 8 (2.5)
> 120 min 3 (4) 5 (8) 0 (0) 6 (21) 6 (6) 20 (6.3)
Unknown 8 (10) 0 (0) 0 (0) 5 (18) 0 (0) 13 (4.1)

Actions implemented during shortage
Used product still in stock 30 (36) 53 (85) 5 (11) 1 (4) 4 (4) 93 (29.2)
Obtained drug from another health facility 0 (0) 0 (0) 0 (0) 0 (0) 0 (0) 0 (0.0)
Obtained drug from another supplier 21 (25) 0 (0) 4 (9) 2 (7) 0 (00) 27 (8.5)
Used another product 11 (13) 0 (0) 37 (80) 17 (61) 75 (77) 140 (44.0)
Imported drug from another country 0 (0) 2 (3) 0 (0) 3 (11) 13 (13) 18 (5.7)
Modified practices of the health facility 10 (12) 5 (8) 0 (0) 1 (4) 1 (1) 17 (5.3)
Other 2 (2) 0 (0) 0 (0) 3 (11) 5 (5) 10 (3.1)
Unknown 10 (12) 2 (3) NA 1 (4) NA 13 (4.1)

NA = not applicable.

*

Depending on the type of drug in short supply, the drug regulatory authorities may or may not issue recommendations to ensure patient safety during the shortage.

The person managing a shortage may differ according to the type of drug in shortage or the reason for the shortage; for example, some actions implemented during a shortage may require the skills of a pharmacist.

Health facilities usually have a stock of about 2 weeks for the main drugs used. Therefore, when a drug is in short supply at the manufacturer, it may take a few days or a week before the hospital’s stock declines to zero. Sometimes, however, the stock is insufficient to meet needs during a manufacturer’s shortage, and other actions must be implemented.