Figure 2.

(a) Percentage with timely follow-up within days 1–15 by patient contact modality. The percentage of patients with timely follow-up within 1–15 days is shown after a screening mammogram assessed an incomplete BI-RADS 0 by facility type of communication with the patient. Facilities are classified by mail or phone communication to illustrate findings of the multivariate model. Additional methods (patient portal, in person) may also have been used. One facility using neither mail nor phone is not depicted. The number of facilities using that combination of mail or phone communication modality is given in parentheses. (b) Percentage with timely follow-up within days 1–15 by provider contact modality. The percentage of patients with timely follow-up within 1–15 days is shown after a screening mammogram assessed an incomplete BI-RADS 0 by facility type of communication with the health-care provider. Facilities are classified by fax only, electronic medical record only, or electronic medical record + fax or mail to further illustrate findings of the multivariate model. One facility using phone only and one facility reporting no routine communication with the provider in this scenario are not depicted. The number of facilities using that provider mode of communication is given in parentheses. BI-RADS, Breast Imaging Reporting and Data Systems.