Table 1.

Mean hospital‐level percent endorsing each HCAHPS response option from the Hospital Compare database dated October 1, 2011

HCAHPS measure	Number of hospitals	Top box	Middle box
Hospital clean	3829	71%	19%
Hospital quiet	3829	58%	30%
Doctors communicated well	3829	80%	15%
Nurses communicated well	3829	76%	19%
Received help	3829	64%	25%
Pain well controlled	3829	69%	23%
Staff explained new medications	3825	61%	18%
Recommend hospital	3828	70%	25%
Staff gave discharge information	3827	82%	18%

		9 or 10	7 or 8
Overall hospital rating	3828	68%	23%