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. 2018 Oct 10;54(2):446–454. doi: 10.1111/1475-6773.13067

Table 2.

Four‐level framework for developing a standardized definition of a patient‐centered dental home

Level Description Example
Definition and characteristics What characteristics should a PCDH have that will drive improvement in health care quality and outcomes? Accessibility
Components What are the conceptual components of each characteristic? Timeliness
Measure concepts What are the measurable elements of each component? Short wait times for routine care
Specified measures How can we use data to quantify the measure concepts? Percent of patients who receive an appointment for routine care as soon as wanted