Table 2.
Level | Description | Example |
---|---|---|
Definition and characteristics | What characteristics should a PCDH have that will drive improvement in health care quality and outcomes? | Accessibility |
Components | What are the conceptual components of each characteristic? | Timeliness |
Measure concepts | What are the measurable elements of each component? | Short wait times for routine care |
Specified measures | How can we use data to quantify the measure concepts? | Percent of patients who receive an appointment for routine care as soon as wanted |