Table 2.

Uniform rating of keywords against the 5-point rating system.

Scoring of search keywords	Effectiveness	Efficiency	Ease of learning	User satisfaction	Cognitive load
Excellent=5 points	Enhanced patient care and management	Totally eliminated delays	Quick user proficiency	Preferred system, viewed system as essential	Inclusion of standard treatment guidelines
Good=4 points	Significant improvement and system indispensable	Reduced patient or provider burden	User friendly interfaces, easy to comprehend, similarity with paper forms	Happy with system, user enthusiasm, rely on system, many perceived benefits from system use	Easily discerned functionality, well organized information, logical and systematic documentation
Fair=3 points	Effective, met objectives, improved data quality or records availability, decision support	Efficient, reduced time, streamlined procedures, and improved workflow	Easy to learn, simple, easy to use, and language customization	User satisfaction, acceptability, some benefits from use, limited adoption challenges	Intuitive, easy access to system information, and availability of reports
Poor=2 points	Functionality limitations and low usage	Increased time or burden	Complicated interfaces	User dissatisfaction and adoption challenges	Cluttered information and disorganized information
Bad=1 point	Did not meet objectives, ineffective, led to errors	Complicated workflow	Extensive effort to gain user proficiency	Hated system, perceived no benefit from use of system	Complicated access to functionality