Table 2. Definitions of high, medium and low impact of stock-outs.

Impact category*	Facility action	Quantity of medicine dispensed to patient
High	Patients referred elsewhere OR turned away	No medication
	Dispensed only part of the formulations constituting a full regimen	A smaller OR full supply
Medium	Patients referred elsewhere OR turned away	A smaller supply
	Borrowed from another facility	A smaller supply
	Substituted by the same regimen but a less optimal dosage OR a less optimal formulation OR pill burden increased	A smaller OR full supply
	Switched to a less optimal regimen	A smaller OR full supply
Low	Switched appropriately to a different regimen, dosage or formulation	A full supply
	Borrowed from another facility	A full supply

*Both facility action and quantity of medicine dispensed to patient need to be fulfilled to meet the definition