| Evidence introductory education session, including target setting of 75% adherence |
To familiarise staff with the audit/feedback intervention and increase awareness of guideline indicators |
Face-to-face (group) |
Doctors, nurses, allied health staff, patient support staff, reception staff |
Each staff member attended one session, and once at each new staff induction to the ward |
| Point of care access to clinical practice guideline evidence |
To educate staff about the guidelines and ensure access to the evidence underpinning guideline indicators |
Documents loaded onto an e-reader device |
Doctors, nurses, allied health staff, patient support staff |
Ongoing |
| Educational summary of guideline indicators |
To provide education about single guideline indicators and promote self-monitoring |
Small summarised poster mailed participants, and poster documents placed on wall |
Doctors, nurses, allied health staff, patient support staff, reception staff |
Small summarised poster mailed fortnightly to all staff; A3 summarised poster placed on wall ongoing |
| Audit and group feedback |
To focus staff on targets and progress, group discussion aided in process of care changes to increase adherence rates |
Feedback presentation displayed rates graphically, feedback delivered face-to-face (group) |
All available staff on shift at time of feedback presentation |
Fortnightly auditing of cases, feedback delivered bi-weekly |
| Feedback to staff outside of scheduled feedback sessions |
To update staff on progress and targets |
Feedback provided one-on-one or email copy of feedback presentation. Fortnightly feedback was made available on the organisation’s share drive. |
Staff who missed all the biweekly feedback sessions and requested an update |
Adhoc, ~1 staff per fortnight |
