Table 5.

Advantages of the Web-based course.

Categories and subcategories		Phrases
A modern method for patient education
	Modern way to realize patient education	“The staff have gained one new way for implementing psychoeducation.”; “MentalNet opens a new and modern way to realize patient education.”; and “MentalNet is a good new method that can be used to provide and maintain patient education to patients of the ward.”
	New tool to realize patient education	“MentalNet has provided a new instrument for implementing patient education to patients treated in the ward.”; “The staff have gained a new tool for implementing psychoeducation.”; and “The staff have received a new tool for themselves.”
Support for health care professionals’ competence
	Current information for health care professionals	“The site provides current information to staff in the same manner as it does to patients.”; “The latest versatile information needed in caring for a patient with psychosis can be found on the website.”; and “Information is collected into themes, which can be easily accessed with a link.”
	Develop and maintain health care professionals’ knowledge	“The theme may even expose nurses to new information also.”; “MentalNet also provides the staff with a lot of well-researched and up-to-date information on mental health issues, which will help to maintain good professional skills.”; and “While going through MentalNet patient education, I got new information about the latest recommendations myself.”
	Repetition of knowledge for health care professionals	“The content resembles things that have already been learned.”; “The staff have benefited from the repetition of the psychoeducation content.”; and “By using MentalNet, it is also possible to recall up to date and trustworthy information, and to possibly gain some new information.”
	Support for health care professionals’ skills in technology	“Nurses also learn to utilize information technology” and “It has given us experience in how computers can be used in patient care.”
Support for discussions between a health care professional and a patient
	Base for discussions with a patient	“MentalNet can be used as a foundation for discussion between nurses and patients.”; “The program would be a good foundation for psychoeducation. The topics are categorized, so you can address them according to the patient's interests.”; and “I believe that MentalNet can be a useful tool for patient education and as a basis for discussions between nurses and patients.”
	Checklist for discussions with the patient	“Themes are collected as a clear checklist, and it is always possible to go back to something that a patient is wondering about.”; “Providing psychoeducational information has become easier; all the details do not have to be memorized by heart and the information is structured in MentalNet.”; and “Themes regarding psychosis are clearly grouped together, and they serve as a good checklist for the professional.”
	Helps to bring various themes into discussions	“There are topics that would have not necessarily been worked through with a patient otherwise (eg, sexuality and patient’s rights).”; “I personally feel that, with the program, it was easier to bring up things with the patient.”; and “It encourages the discussion of health and wellbeing-related topics with the patient: For example, the importance of sleep, nutrition and exercise to wellbeing are not usually covered in patient education as thoroughly as it is in medical treatment and psychosis. Also, it makes it easier to bring up topics and patient system dimensions that are not needed at the moment.”
	Natural moments to discuss different topics	“Patient education meetings were natural moments to bring up different topics with the patient.”; “Patient education sessions included many natural situations and moments to bring up things in different themes.”; and “During the patient education, discussing the most difficult things were easier and more natural for the patient.”
Support for relations between a health care professional and a patient
	Help for a good relationship with a patient	“The use of MentalNet may make it easier to create a good patient-nurse relationship.”; “It has helped to create a good nurse-patient relationship.”; and “For example, creating a new framework for being connected with the patient/patients.”
	Strengthens interaction between a health care professional and a patient	“Using MentalNet created a good moment of interaction with a patient.”; “Strengthens interaction with patients.”; and “There has been an opportunity to obtain good contact with the patient.”
	Increase of understanding of patients’ needs and symptoms	“Recognizing patients’ needs is easier.” and “MentalNet provides a foundation for staff to better understand patients’ symptoms, and it makes patients’ situations easier to identify with.”
Support for structural nursing
	Planning and systematic increase of patient education	“The adoption of patient education has brought more planning.”; “Patients are dealt with more systematically.”; and “In addition, it gives staff an opportunity to deal with aspects concerning patients’ health and wellbeing in an even more systematic manner.”
	Same information for all patients	“All patients get similar information regardless of the ward or nurse, which strengthens the quality of the care.” and “The content stays the same even if the patient changes.”