Table 4.

Comparison of Patient Satisfaction with Nursing Care Quality Questionnaire scores according to patients’ medical histories (N = 635)

	N	M ± SD	Statistical evaluation
			t/F	p
Unit in which the patient is hospitalized
Surgery	212	1.51 ± 0.57	F: 36.35***	<0.001
Obstetrics and gynaecology	261	1.46 ± 0.55
Internal medicine	162	1.95 ± 0.75
Manner of admission to ward
From emergency department	70	1.90 ± 0.70	F: 4.80***	0.001
Directly from patient admissions department	391	1.54 ± 0.62
After daily operations and tests	52	1.67 ± 0.68
Transfer from another healthcare facility	28	1.69 ± 0.56
Other	94	1.58 ± 0.66
Status of hospitalization in the last 2 years
Once	423	1.55 ± 0.61	F: 3.90***	0.004
Twice	143	1.70 ± 0.71
Three times	42	1.81 ± 0.66
Four times	9	1.94 ± 0.67
Five times or more	18	1.35 ± 0.57
Perceived health
Excellent	68	1.31 ± 0.55	F: 4.91***	<0.001
Good	314	1.60 ± 0.64
Fair	160	1.65 ± 0.66
Poor	63	1.67 ± 0.64
Very poor	22	1.99 ± 0.69
Unsure	8	1.59 ± 0.71

F: one‐way ANOVA; t: t test.

^* p < 0.05 ^** p < 0.01 ^*** p < 0.001