Skip to main content
. Author manuscript; available in PMC: 2020 Jan 1.
Published in final edited form as: Pediatrics. 2019 Jan;143(1):e20173562. doi: 10.1542/peds.2017-3562

Table 3:

Non-Reimbursed Care Coordination Activities Performed by Staff - number of activities and estimate of cumulative time spent in such activities

Overall Na mean SD median min max

Months of observation 2586 10 7.1 9 1 33
Time (hours per child-month) 2586 4.8 6.1 2.3 0 81.4
Activities (per child-month) 2586 20.5 22.6 13 1 163

By Discipline

Time
(hours per
child-month)
MD/NP 1618 2.6 3.7 1.1 0 35.0
Social work 1865 1.4 2.3 0.5 0 26.0
Dietician 1927 1.8 2.1 1.1 0 22.1
RN 2127 1.2 1.6 0.6 0 28.7
FCA 64 1.1 1.9 0.2 0 9.9
Missing 37 0.2 0.2 0.1 0 1.0
Activities
(number per
child-month)
MD/NP 1618 7.6 9.1 4 1 78
Social work 1865 6.1 8.0 4 1 107
Dietician 1927 7.1 7.2 5 1 79
RN 2127 7.2 7.4 5 1 58
FCA 64 3.3 3.2 2 1 16
Missing 37 1.5 1 1 1 5

By Target

Time
(hours per child-month)
Provider 1589 1.0 1.4 0.5 0 14.6
Patient 2088 1.5 1.8 0.8 0 11.0
Other 2221 3.4 4.5 1.7 0 67.7
Activities
(number per
child-month)
Provider 1589 6.8 9.5 3 1 112
Patient 2088 5.3 5.0 4 1 46
Other 2221 14.1 15.6 8 1 98

By Mode

Time
(hours per
child-month)
Email 1574 0.5 0.6 0.3 0 7.8
Phone 1721 0.7 0.9 0.4 0 10.3
In-person 1149 2.2 2.0 1.8 0 14.2
Video calls 87 0.2 0.3 0.1 0 1.5
Formal Team Reviewb 2131 2.9 4.1 1.4 0 69.4
Chart review 1605 1.0 1.2 0.6 0 9.4
Activities
(number per
child-month)
Email 1574 4.6 5.6 3 1 70
Phone 1721 5.2 6.0 3 1 64
In-person 1149 4.6 4.5 3 1 40
Video calls 87 1.4 1.1 1 1 6
Formal Team Reviewb 2131 12.2 13.3 7 1 97
Chart review 1605 3.5 3.9 2 1 33

MD-general pediatrician, NP-pediatric nurse practitioner, RN-registered nurse, FCA - family care assistant

a

Total child-months of observation

b

Formal Team Review: weekly structured face-to-face meetings amongst members of the interdisciplinary team to discuss needs of new enrollees and address acute or emergent concerns regarding established patients in the program. This mode excludes informal or “curbside” consultations regarding a given patient.