Table 3.

Proportional annual change in predicted mean number of contacts with an out-of-hours PCS/1000 inhabitants, per year and neighbourhood SES stratum*; and unstandardised regression coefficients for difference-in-difference year (2016 vs 2013) and neighbourhood SES (very low vs very high)*

Year* Neighbourhood SES	Total contacts	High-urgency contacts	Low-urgency contacts	Contacts during night time	Contacts evening, weekend, holidays	Home visits	Consultations	Telephone consultations
	Proportion change predicted mean	Proportion change predicted mean	Proportion change predicted mean	Proportion change predicted mean	Proportion change predicted mean	Proportion change predicted mean	Proportion change predicted mean	Proportion change predicted mean
Very low SES
2013	Ref	Ref	Ref	Ref	Ref	Ref	Ref	Ref
2014	0.99	1.02	0.96	1.01	0.99	0.96	1.02	0.97
2015	1.01	1.08	0.94	1.03	1.01	0.94	1.06	0.98
2016	1.10	1.23	0.96	1.14	1.09	0.93	1.15	1.08
Low SES
2013	Ref	Ref	Ref	Ref	Ref	Ref	Ref	Ref
2014	0.98	1.00	0.96	1.01	0.98	0.92	1.01	0.96
2015	1.00	1.07	0.93	1.05	1.00	0.92	1.03	0.98
2016	1.04	1.18	0.89	1.09	1.03	0.90	1.08	1.03
High SES
2013	Ref	Ref	Ref	Ref	Ref	Ref	Ref	Ref
2014	0.99	1.01	0.97	1.02	0.99	0.96	1.01	0.98
2015	1.01	1.08	0.93	1.07	1.00	0.95	1.04	1.00
2016	1.06	1.20	0.91	1.16	1.05	0.93	1.09	1.06
Very high SES
2013	Ref	Ref	Ref	Ref	Ref	Ref	Ref	Ref
2014	0.98	0.99	0.96	0.99	0.97	0.93	1.01	0.94
2015	1.01	1.09	0.92	1.04	1.00	0.92	1.06	0.96
2016	1.05	1.18	0.92	1.11	1.05	0.92	1.10	1.03

Difference-in-difference †	B (95% CI)	B (95% CI)	B (95% CI)	B (95% CI)	B (95% CI)	B (95% CI)	B (95% CI)	B (95% CI)
	−1.2 (−2.8 to 0.5)	−1.0 (−2.0 to −0.1)	−0.1 (−0.9 to 0.6)	−0.1 (−0.3 to 0.1)	−1.0 (−2.5 to 0.4)	0.1 (−0.1 to 0.3)	−0.7 (−1.7 to 0.2)	−0.5 (−1.1 to 0.3)

*Multilevel linear regression models controlled for neighbourhood demographic composition, main effects for year and neighbourhood SES, and between-PCS variance.

†Statistical significance: printed in bold if p≤0.05.

PCS, primary care service; SES, socioeconomic status.