Table 2.
Health care access characteristics with regard to satisfaction with video remote interpreting quality in health care settings within the past year (N=555). Percentages are determined by the total number of responses to each question.
| Characteristics | Satisfied with VRIa quality (n=228), n (%) | Not satisfied with VRI quality (n=327), n (%) | Chi-square value | |
| Regular provider | 7.0c | |||
| Yes | 113 (50.4) | 201 (61.8) | ||
| No | 111 (49.6) | 124 (38.2) | ||
| Frequency of visits to regular provider | 5.3 | |||
| Never | 36 (16.7) | 30 (10.0) | ||
| A few times | 133 (61.9) | 208 (68.1) | ||
| Many times | 46 (21.4) | 66 (21.9) | ||
| Hospital admission | 0.01 | |||
| Yes | 32 (26.2) | 46 (26.4) | ||
| No | 90 (73.8) | 128 (73.6) | ||
| Emergency room visit | 0.2 | |||
| Yes | 47 (38.5) | 72 (41.1) | ||
| No | 75 (61.5) | 103 (58.9) | ||
| VRI interpreter presence interfering with disclosure of health information to the doctor | 32.7d | |||
| Yes | 171 (75.0) | 166 (50.9) | ||
| No | 57 (25.0) | 160 (49.1) | ||
aVRI: video remote interpreting.
cP=.011.
dP<.001.