Table 3.
Satisfaction with different areas of the clinical pathway
| Question | Positive response
|
Neutral response
|
Negative response
|
Not applicable
|
No response
|
|---|---|---|---|---|---|
| n (%) | n (%) | n (%) | n (%) | n (%) | |
|
| |||||
| Before seeing a specialist, how well were you updated/kept informed? | 38 (28) | 17 (13) | 60 (44) | 14 (10) | 7 (5) |
| At your first appointment, how well were your symptoms addressed? | 79 (58) | 20 (15) | 21 (15) | – | 16 (12) |
| At your first appointment, how much opportunity did you get to ask questions? | 88 (65) | 12 (9) | 22 (16) | – | 14 (10) |
| At the first appointment, how well did you understand the information provided? | 50 (37) | 41 (30) | 31 (23) | – | 14 (10) |
| At the time of your first appointment, were you provided with details of a contact worker? (If yes, how contactable were they?) | 31 (23) | 7 (5) | 17 (13) | 67 (49) | 14 (10) |
| How useful did you find the rehabilitation support received? | 37 (27) | 12 (9) | 35 (2) | – | 52 (38) |