Table 4.

Expecting to be cared for

Subthemes	Participant comments
Interactions with health care providers.	“So you begin to see which nurses you feel comfortable with … because they treat you with a little bit of dignity and a little bit of empathy, compassion.” (P26) “They’re all very communicative. And they answer your questions. You know they always take the time.” (P18 family member)
Trust	“No, I leave it up to the professionals to do what they do, what they think is right.” (P13) “Well, I’m laying here and I trust my nurses when I come in. They tell me what they’re going to give me.” (P16)