Figure 1.
Lynn Community Health Center (LCHC) created a True North Compass to focus on ‘exceptional care, our commitment, every day’ through the four domains of: (1) Team—‘we will develop, support, and sustain a culture of problem solvers’; (2) Patient—‘we will listen to our patients’; (3) Quality—‘we will do the right things to help our patients improve their health’; and (4) Financial Stewardship—‘we will use our resources wisely.’ In fiscal year 2016 (FY2016), LCHC limited its focus to five quality targets, including hypertension. SBIRT, Screening, Brief Intervention, Response to Treatment.
