Table 2.

Number of total conversations and conversations per patient between staff and participants with and without chronic conditions by shift, purpose, and staff role.

Characteristics		Conversations between staff and participants				P value
		Chronic condition		Without chronic condition
		Total, n	Per capita	Total, n	Per capita
Overall		8587	1.14	13,020	0.32
Shift
	16:00-24:00	4229	1.73	6001	0.48	<.001
	08:00-16:00	2993	1.16	5159	0.34	<.001
	00:00-08:00	1365	0.53	1860	0.15	<.001
Purpose
	Administrative	3469	6.97	9701	3.85	<.001
	Clinical alert	3198	6.42	263	0.1	<.001
	Health coaching	362	0.73	299	0.12	.012
	Lack of engagement	341	0.68	1190	0.47	.003
	Technical question	938	1.88	1263	0.50	.002
	Other/undetermined	279	0.56	304	0.12	.004
Team member type
	Health navigator	4968	22.36	11,492	0.78	<.001
	Nurse	3619	15.35	1528	0.19	<.001