Table 4.
Care Experiences and Satisfaction
| Variable | Parents (n=29)a | Youth (n=33)a |
|---|---|---|
| Mean (SD) or N (%) | Mean (SD) or N (%) | |
| How found clinic | ||
| Doctor | 13 (44.83) | 10 (31.25) |
| Therapist | 4 (13.79) | 10 (31.25) |
| Friend or community member | 1 (3.45) | 3 (9.38) |
| Child or parent | 1 (3.45) | 9 (28.13) |
| Media | 8 (27.59) | 5 (15.63) |
| Online | 3 (10.34) | 6 (18.75) |
| Other | 2 (6.9) | 0 (0) |
| Child talked to Care Navigator | ||
| Yes | 25 (96.15) | 27 (90) |
| No | 1 (3.85) | 3 (10) |
| Helpfulness of Care Navigator (1–5) | 4.6 (0.5) | 4.44 (0.7) |
| Very helpful (4) | 10 (40) | 12 (44.44) |
| Extremely helpful (5) | 15 (60) | 14 (51.85) |
| Child had readiness assessmentb | ||
| Yes | 22 (84.62) | 18 (85.71) |
| No | 4 (15.38) | 3 (14.29) |
| Happiness with assessment (1–5)b | 4.14 (0.65) | 3.88 (1.05) |
| Very happy (4) | 12 (57.14) | 7 (41.18) |
| Extremely happy (5) | 6 (28.5) | 5 (29.41) |
| Child receiving ongoing mental health therapyb | ||
| Yes | 21 (72.41) | 23 (79.31) |
| No | 8 (27.59) | 6 (20.69) |
| Happiness with ongoing therapy (1–5)b | 4.05 (0.78) | 4.17 (0.78) |
| Very happy (4) | 8 (42.11) | 12 (52.17) |
| Extremely happy (5) | 6 (31.58) | 8 (34.78) |
| Child has taken puberty blockersb | ||
| Yes | 3 (11.11) | 1 (3.7) |
| No | 24 (88.89) | 26 (96.3) |
| Child has taken cross-sex hormonesb | ||
| Yes | 15 (53.57) | 20 (71.43) |
| No | 13 (46.43) | 8 (28.57) |
| Happiness with cross-sex hormones (1–5)b | 4 (0.71) | 4.55 (0.69) |
| Very happy (4) | 7 (53.85) | 5 (25) |
| Extremely happy (5) | 3 (23.08) | 13 (65) |
| Child received gender-affirming surgeryb | ||
| Yes | 0 (0) | 0 (0) |
| No | 28 (100) | 29 (100) |
| Overall happiness with SCGC (1–5) | 4.66 (0.55) | 4.59 (0.71) |
| Very happy (4) | 8 (27.59) | 8 (25) |
| Extremely happy (5) | 20 (68.97) | 22 (68.75) |
| SCGC makes it easier to get care (1–5) | 4.76 (0.79) | 4.67 (0.6) |
| Agree (4) | 3 (10.34) | 7 (21.21) |
| Strongly agree (5) | 25 (86.21) | 24 (72.73) |
| Felt supported (1–5) | 4.72 (0.8) | 4.85 (0.36) |
| Agree (4) | 4 (13.79) | 5 (15.15) |
| Strongly agree (5) | 24 (82.76) | 28 (84.85) |
| Understood next steps (1–5) | 4.45 (0.91) | 4.5 (0.72) |
| Agree (4) | 8 (27.59) | 11 (34.38) |
| Strongly agree (5) | 18 (62.07) | 19 (59.38) |
| Amount of information | ||
| Too little | 1 (3.45) | 0 (0) |
| Just right | 27 (93.1) | 33 (100) |
| Too much | 1 (3.45) | 0 (0) |
a
Total number of responses do not add up to n=33 or n=29 because “I don't know” and “Skip” were options for all questions and there were older youth (age 18+) who did not have a parent enrolled in this study.
b
Only children 13 and older (n=29) were asked about the services they had received.