Skip to main content
. 2018 May 3;44(5):106–109. doi: 10.14745/ccdr.v44i05a03

Table 1. Implications and recommended adjustments to the communications response for pandemics of varying impact.

Transmission Clinical severity
LOW HIGH
HIGH Scenario B (moderate impact): An influenza virus with high transmissibility and low virulence
  • Anticipate that higher transmissibility will heighten public concern and increase demand for antivirals or pandemic vaccine

  • Develop communications to reinforce public health measures (vaccination, hand hygiene) and caring for the ill

  • Incorporate workplace wellness messages into internal communications (e.g., employee newsletters)

  • Implement marketing campaigns to encourage good health practices, stay-at-home when ill, etc.

  • Anticipate media and public questions and concerns on vaccine issues

Scenario D (high impact): An influenza virus with high transmissibility and high virulence
  • Anticipate that vaccine issues (e.g., availability, priority access, safety and effectiveness) will dominate public communications

  • Proactively monitor and explain any differences in public health measures or recommendations for the use of vaccines and antivirals (e.g., between different provinces/territories, between Canada and the United States)

  • Ensure consistent reporting of case counts, coordinated between jurisdictions

LOW Scenario A (low impact): An influenza virus with low transmissibility and low virulence
  • Plan for public complacency (i.e., people may not consider themselves at risk)

  • Provide appropriate level of communications to avoid information saturation

  • Anticipate that public risk perception may focus on the appropriateness of the response efforts

  • Be prepared for rapid shifts in public perception of risk (e.g., following a fatality)

Scenario C (moderate impact): An influenza virus with low transmissibility and high virulence
  • Anticipate that high virulence (a virus causing severe clinical illness) will elevate public concern

  • Proactively address concerns through regular communications using multiple forms of media

  • Target communications to high-risk groups