Table 4.

Chief pharmacists’ opinions (where no policy existed) on the information that should be documented by on-call pharmacists when providing advice out of hours to healthcare professionals

	Number (%)* n=56
Time of call	54 (13.1%)
Enquirer's name	56 (13.6%)
Enquirer's job role	52 (12.6%)
Enquirer's contact details	50 (12.2%)
Enquirer's question	55 (13.3%)
Resources searched	41 (10.0%)
Information found from resources accessed	35 (8.5%)
Medicines information advice provided	54 (13.1%)
Other†	15 (3.6%)

*Respondents (n=56) could select more than one type of information that should be documented by on-call pharmacists.

†This included date/day that the enquiry was received, the amount of time it took the on-call pharmacist to answer the enquiry and the reason for the enquiry.