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. 2017 Dec 7;7(1):1–12. doi: 10.1057/s41306-016-0016-1
Encounters Number of patients arrived for clinic appointment.
Administered Number of patients starting the PRO system.
Declined Number of patients immediately declining to participate on welcome screen.
Quit Number of patients choosing to quit at some point other than on welcome screen.
Abandoned Number of patients who do not complete all assessments but whom do not quit.
Completed Number of patients answering all questions reaching final thank you screen.