Table 1.

Data source for qualitative analysis

Training notes (TN)
Definition	App and portal training co-facilitated by research team and app developer, QoC Health
Data source	Field notes recorded by research team member (AIK)
Frequency and duration	27 and 30 October 2014; 60-min sessions
Patient focus group (PTFG)
Definition	Semi-structured guided discussion moderated by CSG
Data source	12 complex chronic care patients (PT1–12)
Frequency and duration	18 December 2014; 75 min
Provider focus group (PFG)
Definition	Semi-structured guided discussion moderated by CSG
Data source	6 interdisciplinary healthcare providers (P1–6)
Frequency and duration	22 January 2015; 60 min
Issue tracker report (TR)
Definition	Patient and provider reported usability experiences (ie, troubleshooting and technical concerns)
Data source	Patients (PT1–12) and providers (P1–6)
Frequency and duration	October 2014–January 2015; inclusive