Table 1.
Facility-Level Measures of Resident Experience and Staff Satisfaction
| Reported by residents (Nsites = 6) | Reported by staff (Nsites = 6) | |
|---|---|---|
| Resident experience (i.e., CPES)a | ||
| Overall | 44.0 ± 4.3 | 46.5 ± 3.7 |
| Autonomy | 42.2 ± 5.9 | 44.1 ± 3.8 |
| Involvement | 45.7 ± 6.4 | 45.1 ± 5.5 |
| Practical orientation | 42.9 ± 6.5 | 46.5 ± 5.2 |
| Personal problem orientation | 39.0 ± 3.3 | 44.4 ± 2.4 |
| Support | 46.8 ± 6.2 | 46.1 ± 4.4 |
| Spontaneity | 47.2 ± 3.6 | 53.7 ± 3.3 |
| Staff satisfaction (i.e., JSQ)b | ||
| Overallc | 7.7 ± 0.7 | |
| Global | 7.4 ± 0.8 | |
| Relationships with coworkers | 7.6 ± 1.2 | |
| Work demands | 7.2 ± 0.9 | |
| Work content | 8.5 ± 0.3 | |
| Workload | 7.6 ± 0.5 | |
| Training | 8.6 ± 0.6 | |
| Rewards | 6.0 ± 1.0 | |
| Quality of resident care | 8.7 ± 0.6 | |
Note: Mean score (standardized for CPES, unadjusted raw mean for JSQ) ± SD shown. CPES = Community-Oriented Programs Environment Scale; JSQ = Nursing Home Certified Nurse Assistant Job Satisfaction Questionnaire.
aCPES (Nresidents = 62, Nstaff = 308). Higher score = better experience.
bMeasured by the JSQ (N = 306). Higher score = more job satisfaction.
cCalculated based on the mean of subscale scores.