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Odds ratio for face-to-face consultation
| Triage responsea | Intervention group N = 5313 N (%) |
Control group N = 5329 N (%) |
OR (95% CI) |
|---|---|---|---|
| Telephone consultation | 2463 (46.4) | 2530 (47.5) | OR 1.05 (0.97–1.13) |
| Face-to-face consultation | 2850 (53.6) | 2799 (52.5) |
aThe category of “other” is not included in the analysis (n = 392 intervention group vs. n = 379 control group)
