Table 4.
Association between participants' perception about the quality and utilization of university health services
| Good perception about quality of the university health services |
Utilization of UHC | |||
| Yes | No | χ2 | P value | |
| n (%) | n (%) | |||
| Availability of providers | 191 (71.0) | 78 (29.0) | 0.640 | 0.424 |
| Accessibility of providers. | 224 (72.0) | 87 (28.0) | 2.201 | 0.138 |
| Type and size of providers | 270 (70.1) | 115 (29.8) | 0.321 | 0.571 |
| Availability/experience of the staff | 254 (78.4) | 70 (21.6) | 27.202 | <0.001* |
| The organization of health care | 221 (76.2) | 69 (23.8) | 12.472 | <0.001* |
| The cost of treatment | 189 (73.8) | 69 (26.2) | 4.242 | 0.039* |
| Socio-demographic factors of the individual doctors | 130 (67.4) | 63 (32.6) | 0.522 | 0.470 |
| Interpersonal factors | 298 (69.0) | 134 (31.0) | 0.090 | 0.764 |
| Availability of information | 218 (74.7) | 74 (25.3) | 7.583 | 0.006* |
| Continuity of treatment | 139 (79.0) | 37 (21.0) | 10.894 | 0.001* |
| Waiting time | 118 (60.5) | 77 (39.5) | 10.571 | 0.001* |
| Quality of treatment | 290 (74.0) | 102 (26.0) | 11.481 | 0.001* |
| Mortality rate | 73 (70.2) | 31 (29.8) | 0.044 | 0.834 |
| Morbidity rate | 77 (73.3) | 28 (26.7) | 0.958 | 0.328 |
*
statistically significant at p = 0.05