Finding #4
Recipients of care in most studies believed that nurses were more easily accessible than doctors.
Assessment for each CERQual component
Methodological limitations	Minor concerns because 2 studies did not report reflexivity; and in 1 study data sampling and data analysis were unclear.
Coherence	No or very minor concerns.
Relevance	No or very minor concerns.
Adequacy	No or very minor concerns.
Overall CERQual assessment
High confidence	—
Contributing studies/setting
Sub‐Saharan Africa (1); Middle East and North Africa (1); Oceania (1); Europe (4); North America (3) Basaleem 2009: Yemen, primary care Cheek 2002: Australia, primary care Coker 2009: USA, primary care Fortin 2010: Canada, primary care Georgeu 2012: South Africa, PHC clinic Leipert 2011: Canada, primary care Marsden 2004: UK, practices Perry 2005: UK, personal medical services Ross 2015: UK, mental health Stenner 2011: UK, primary care