Finding #6
Recipients of care in most studies were satisfied with nurses'social skills. Recipients'perceptions of nurses'technical skills were mixed.
Assessment for each CERQual component
Methodological limitations	Minor concerns because a few studies did not report sampling strategy, ethical considerations, data collection and reflexivity.
Coherence	Serious concerns because in most of the studies recipients of care were satisfied with the social skills of nurses; however, in 3 studies, the recipients felt that as they had known the doctor for longer, it was easier to communicate with the doctor; or nurses were described as being too overworked to be able to contribute to increasing the knowledge and skills of the healthcare recipients. Moreover, some recipients of care highlighted positive technical issues of accessibility. However in 1 study from South Africa, parents were dissatisfied with nursing practices related to infant developmental care and felt that these did not meet the desired standards.
Relevance	No or very minor concerns.
Adequacy	No or very minor concerns.
Overall CERQual assessment
Low confidence	Due to minor concerns about methodological limitations; and serious concerns about coherence.
Contributing studies/setting
Sub‐Saharan Africa (2); Asia (1); Oceania (5); Europe (5); North America (4) Bennett 2013: UK, primary care Boyle 2016: Australia, general practice Branson 2008: UK, primary care Coker 2009: USA, primary care Corneli 2008: Congo, urban clinics Dennis 2016: Australia, primary care Duane 2015: Australia, Home Care Nursing Service and Aged Care Assessment Service Fortin 2010: Canada, primary care Friman 2011: Sweden, primary healthcare Hart 2012: Australia, primary care Leech 2007: South Africa, primary care Leipert 2011: Canada, primary care Parfitt 2007: Tajikistan, primary health clinic Peterson 2007: Canada, primary care Ross 2015: UK, mental health Stenner 2011: UK, primary care Stephen 2018: Australia, general practice