Table 3.

Facilitators and barriers for the use of eHealth interventions.

Themes/topics	Facilitators	Possible barriers
Accessibility and privacy	Mobile app for everyday use, tablet for longer reads	Computer and tablet not accessible enough throughout the day
	Simple login; code is acceptable and trustworthy	Cumbersome login procedure
Usability	Simple design with intuitive icons	Complex icons or background noise that could disturb the concentration level
	Easily readable and short texts, preferably with a “read more” button	Longer texts that challenge the concentration level
Personalization and tailoring	Daily registrations (ie, sleep, mood, and pain) for more personalized content based on needs and challenges	Overall lack of personalization
	Reminders: ability to choose when and how	Continuous reminders with “bad timing”
	Voice-overs: possibility of choosing between different voices	A “wrong” voice
Reliability of the intervention	Evidence-based content and involvement of specialized health care professionals	None
	Updates and up-to-date information	Never any new content
	Supportive and nonjudgmental language	Judgmental, negative, or “glossy” language