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. 2016 Aug 18;2016(8):CD010342. doi: 10.1002/14651858.CD010342.pub3

Andersson 1997.

Methods Randomised
Participants N = 19
Age: range 67 to 75, mean 71.5
11 male, 8 female
Inclusion criteria: HA users, 65 to 80 years old, able to use telephone
Exclusion: previous attendance at a rehabilitation course at the centre, severe tinnitus or vestibular symptoms
Interventions HA alone versus HA + self‐help manual supplied with 1‐hour face‐to‐face training session including relaxation training followed by telephone contacts during 4 consecutive weeks
Outcomes Short‐term: post‐intervention: USE hours/day, Hearing Coping Assessment (HANDICAP), VAS scores, Communication Profile Hearing Impaired‐Communication Strategy Subscale (COMMUNICATION)
Notes
Risk of bias
Bias Authors' judgement Support for judgement
Random sequence generation (selection bias) Unclear risk Quote: "following the structured interview a code was broken and they were assigned to the groups"
Comment: probably done
Allocation concealment (selection bias) Unclear risk Comment: probably done
Blinding of participants and personnel (performance bias) 
 All outcomes High risk Participants not blinded due to the nature of the intervention
Blinding of outcome assessment (detection bias) 
 All outcomes Unclear risk Single‐blinded interviewer at FU – blind to allocation
BUT cannot use these outcomes
Incomplete outcome data (attrition bias) 
 All outcomes Low risk No missing data
Selective reporting (reporting bias) Unclear risk No protocol available
Other bias Low risk Study appears to be free of other sources of bias