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. 2016 Aug 18;2016(8):CD010342. doi: 10.1002/14651858.CD010342.pub3

Thoren 2011.

Methods Randomised
Participants N = 59 (intervention group 29, control 30) recruited through adverts in newspapers and referred to a website
Age: range 24 to 84, mean 63.5
29 women and 30 men; majority (67%) had education equivalent to university level
Inclusion criteria: experienced HA users, hearing impairment with subjective significant communication difficulties (defined as over 20 on HHIE), using HA for at least 1 year, 18 years plus, Swedish as first language, access to PC and internet
Exclusion criteria: not able to have a conversation by telephone, severe tinnitus, Ménière's
Interventions Intervention: online education programme including professional guidance (5‐week programme including information, tasks, assignments and professional contact)
Control: online discussion forum with weekly topics but no professional guidance
Outcomes Short‐term: immediately post‐intervention ‐ questionnaires administered online HHIE, IOI‐HA, SADL, HADS
Medium‐term: 6 months ‐ as above
Notes This was a well‐designed study with a good attempt made to include a placebo intervention
References CONSORT guidelines
Risk of bias
Bias Authors' judgement Support for judgement
Random sequence generation (selection bias) Unclear risk Quote: "...randomly assigned by an independent researcher"
Comment: almost certainly done
Allocation concealment (selection bias) Low risk Allocation undertaken by researcher independent of the study
Blinding of participants and personnel (performance bias) 
 All outcomes Unclear risk Comment: probably was blinded to the participants – they were all given the same instructions pre‐study and both intervention and control group involved the internet
However, blinding not explicitly stated but implied
Blinding of outcome assessment (detection bias) 
 All outcomes Unclear risk Outcome assessment was online
Incomplete outcome data (attrition bias) 
 All outcomes Low risk Results analysed on ITT LOCF – very clearly explained. Reasons for dropouts given
Selective reporting (reporting bias) Unclear risk As far as one can tell but no protocol available
Other bias Low risk This study appears to be free of other sources of bias. Limitations discussed.
No 'no treatment' control but the placebo control group was well thought out