Intervention |
Comparison |
DEGREE OF CONSUMER INVOLVEMENT
(1) Consultation
(2) Collaboration
(3) Collaboration |
DEGREE OF CONSUMER INVOLVEMENT
(1) No involvement
(2) No involvement
(3) Consultation |
FORUM FOR COMMUNICATION
(1) Consultative fora, eg. town meeting, written consultation, interviews, focus groups
(2) Collaborative, eg. committee membership, permanent consumer panels
(3) Collaborative forum |
FORUM FOR COMMUNICATION
(1) No consumers in consultative forum ‐ different/multiple fora for consultation
(2) No consumers in collaborative forum ‐ different/multiple fora for collaboration
(3) Consultative forum (eg. invitation to a single committee meeting) |
INVOLVEMENT IN DECISION MAKING
(1) Involvement in decision‐making implied, eg. committee membership
(2) Involvement in decision‐making explicit, eg. voting, ranking
(3) Explicit involvement |
INVOLVEMENT IN DECISION MAKING
(1) No involvement in decisions
(2) No involvement in decisions
(3) Implicit involvement |
RECRUITMENT OF PROFESSIONALS/CONSUMERS
(1) Targeted, personal invitations
(2) Wide advertisement
(a) Mass media
(b) Telephone
(c) Mail
(d) E‐mail |
RECRUITMENT OF PROFESSIONALS/CONSUMERS
(1) Target, personal invitations versus wide advertisement
(2) Different/multiple methods of wide advertisement |
TRAINING AND SUPPORT FOR PROFESSIONALS/CONSUMERS
(1) Education
(2) Counselling
(3) Introduction day |
TRAINING AND SUPPORT FOR PROFESSIONALS/CONSUMERS
(1) Training versus no training
(2) Different/multiple methods of training
(3) Different/multiple trainers
(4) Different timing of training (introductory, on‐going) |
FINANCIAL SUPPORT
(1) Funding/staffing specifically to support consumer involvement enterprises
(2) Reimbursement of consumer expenses
(3) Fee or honoraria
(4) No financial support |
FINANCIAL SUPPORT
(1) Financial support versus no financial support
(2) Different/multiple policies for financial support |
PRACTICAL SUPPORT
(1) For example, administrative support for consumer groups |
PRACTICAL SUPPORT
(1) Practical support versus no practical support
(2) Different/multiple types of practical support |