Table 3. Intervention mapping.
CFIR construct | Facilitator/barrier | Manifestation | Strategy to mitigate barrier leverage facilitator | Desired outcome |
---|---|---|---|---|
Outer setting domain—patients’ needs and resources construct | SURPAS provides individualized, patient-centered care to patients | SURPAS provides patients with information, increased engagement with providers, and enhances patients’ surgical experience | Conduct local meetings with key stakeholders (i.e., patients) to build collaboration and awareness of SURPAS | Increased patient satisfaction and improved clinical outcomes |
Intervention characteristic domain—evidence strength and quality construct | Empirical evidence that SURPAS was grounded in the ACS NSQIP database and the statistical methodologies utilized | No one questioned the empirical evidence | Ongoing educational meetings with stakeholders, individual meeting with clinical champions and implementation facilitators | Providers and patient confident with data provided by SURPAS |
Complexity construct | SURPAS’ ease of use | Simplicity of understanding SURPAS’ message | Develop an implementation manual to ensure appropriate implementation and use of tool | Successful implementation of SURPAS |
Design quality and packaging construct | SURPAS’ data display and patient handouts | Provided a concise mechanism to estimate and document the risk of surgery, supportive to populate clinical notes, and useful for sharing the anticipated surgical risk with patients | Create a learning collaborative | Increased patient’s knowledge of risk assessment of surgical complications |
Adaptability construct | Limited CPT codes in SURPAS and lack of specific comorbidities | Provider frustration that specific surgical CPT codes were not available | Work with technical experts to continually update SURPAS and sharing surrogate codes between providers and promote adaptability | Provider utilize new specific CPT code or a similar (surrogate) one |
Inner setting domain—implementation climate construct | Highly supported by administrators and surgical care key stakeholders and providers | Established integration of SURPAS in the EHR | Identification and preparation of local clinical champions | Fully implemented in all surgical clinics |
Implementation climate construct | Tension between low-risk patients’ preference of SURPAS and providers’ concern about additional clinic time required to discuss risks | Providers only use SURPAS with high-risk patients | Utilization of patient and family feedback | Providers use SURPAS with all patients |
Compatibility sub-construct | Contextual and technological variations affecting implementation | Clinic room environment does not provide computers for assessment of SURPAS | Utilization of facilitation and technical experts—internal and external | Experts work with clinic to provide access to computers or change of process to perform SURPAS before entering clinic room |
Characteristics of individuals domain—knowledge and beliefs about the intervention construct | Provider believes his/her complication rates better than those reported by SURPAS | Provider chooses not to use SURPAS | Utilization of outcomes rates audit and feedback | Provider sees that their complication rates are similar to SURPAS |
Process domain—planning construct | Planning ahead with identified teams responsible for the implementation of the tool and technical support | Providers unable to access SURPAS from the local computer | Utilization of facilitation and technical experts - internal and external | Fully implemented in all surgical clinics |
Engaging construct | Factors to encourage adoption of SURPAS | Provider chooses not to use SURPAS | Conduct ongoing education, training, evaluation, and consultation | Integrated into all pre-surgical patient-provider interactions |
SURPAS, SUrgical Risk Preoperative Assessment System; ACS, American College of Surgeons; NSQIP, National Surgical Quality Improvement Program; CPT, Current Procedural Terminology.