Box 3.

Measuring success

Success of the RCP Quality Improvement Hub will be measured as follows: Quality improvement methods will be integral to the RCP approach to audit, assurance and accreditation programmes. Education and training approaches and processes will have clearly included the science, the practical experience and the recognition of the need to share ideas and spread better ways of delivering optimal, patient-centred care more swiftly. The RCP will enable access to relevant and valued resources, training, coaching and peer support. In this way, they will develop their skills in diagnosing and treating sick systems of work just as they have become experts in treating sick human physiology and anatomy. The audit and assurances programmes led by the RCP will enable data for continuous learning and improvement through more immediate feedback on local improvement in response to innovation.