Table 2.
Standardised patient variable descriptions
| Measurement method | |
|---|---|
| Balance variable | |
| MBBS provider | Recorded in provider data |
| Provider younger than 30 years of age | Assessed by standardised patient |
| Provider 30–50 years of age | Assessed by standardised patient |
| Provider older than 50 years of age | Assessed by standardised patient |
| Provider male | Observed by standardised patient |
| Patients waiting on arrival | Observed by standardised patient |
| Patients waiting on departure | Observed by standardised patient |
| Provider has clinic assistant | Observed by standardised patient |
| Process indicator | |
| Provider used cell phone | Observed by standardised patient |
| Other people in room during interaction | Observed by standardised patient |
| Television on during interaction | Observed by standardised patient |
| Essential checklist % | Calculated from standardised patient data |
| Time with provider (min) | Measured by standardised patient |
| Did the provider create a private environment? | Assessed by standardised patient |
| Did the provider explain about your illness? | Assessed by standardised patient |
| Did the provider explain your treatment plan? | Assessed by standardised patient |
| Did you like this doctor? | Assessed by standardised patient |
| Would you go to this doctor again? | Assessed by standardised patient |
| Did the provider seem knowledgeable about your illness? | Assessed by standardised patient |
| Did the provider address your worries seriously? | Assessed by standardised patient |
| How would you rate the provider? (1–10) | Assessed by standardised patient |
| Quality outcome | |
| Correct management | Calculated from standardised patient data |
| Referred case | Reported by standardised patient |
| Tuberculosis suspicion | Reported by standardised patient |
| Chest x-ray | Reported by standardised patient |
| Sputum acid-fast bacillus | Reported by standardised patient |
| Xpert MTB/RIF | Reported by standardised patient |
| Any medicine | Reported by standardised patient |
| Polypharmacy | Reported by standardised patient |
| Anti-tuberculosis treatment | Determined by analysis team |
| Fluoroquinolone | Determined by analysis team |
| Other antibiotic | Determined by analysis team |
| Steroids | Determined by analysis team |