Table 5.
Themes and Quotes of Reinforcing Factors
| Factor | Code | Quotes |
|---|---|---|
| R-1. Communication with healthcare providers | ||
| Intervention group | Positive | I told my therapist/my psychiatrist. She thought it was good. I told her it was helping me with my anxiety and she was curious about it (my symptom). |
| Negative | No comment | |
| Neutral | I was discussing with my doctor about the app because, coincidentally, my visit to my doctor was during the study and she was just impressed about the app. That’s it. | |
| Control group | Positive | It would be great if the doctors had access to see how often things are going on. I can show her this has been going on for a whole month, such and such. And she will see that he or she is responsible about taking care of themselves and what’s going on. |
| Negative | No comment | |
| Neutral | No comment | |
| R-2. Individual-tailored information visualization | ||
| Intervention group | Positive | No comment |
| Negative | No comment | |
| Neutral | No comment | |
| Control group | Positive | No comment |
| Negative | We were in a study for 3 months, and there could be the graphic information of what we pressed every day or every week, I could bring that to my doctor…that’s just my suggestion. | |
| Neutral | No comment | |
| R-3. Social networking | ||
| Intervention group | Positive | I showed a couple of my friends and I even gave them a couple of suggestions that the app gave me. They seemed to like it. It worked for them, so it was cool. |
| Negative | No comment | |
| Neutral | I definitely showed it to my cousin. I was doing it there and she’s like, “That’s too many questions.” I was just showing her what I got, you know, showed her it and stuff and she said, “That’s too many questions.” | |
| Control group | Positive | No comment |
| Negative | I wanted to relate to other people on the app without the avatar. I wanted to send them something back like, “I was feeling the same.” | |
| Neutral | No comment | |
| R-4. Individual-tailored information quality | ||
| Intervention group | Positive | I think it was pretty cool. The way it got me to switch out my routine a little bit. My sleeping routine…It kind of changed my routine up a little bit each time I logged in and I did the app. It was like a refresher to myself. It helped me. |
| Negative | The app was less personal. It was just repetitive and I knew what was coming. We’re all different and we may have the same status but we all have our own things that we’re dealing with in life. | |
| Neutral | I take medication for other areas, but as far as the app, I basically just took what I needed from it and the rest that didn’t apply. | |
| Control group | Positive | I like the app because there were some things that were listed in the app that I had no idea, you know, that were related to my HIV. So, it caused me to listen more closely to what’s going on with me. So, I find the app very helpful. |
| Negative | But, there’s other health issues, too, that you all can put up there…The only thing I saw about diabetes was the tingling. There are other symptoms from diabetes, like you said, the blurred vision. I did it really quick. It was sort of too short. | |
| Neutral | I like collaborating on things that were said through others that took the app. I relate what you’re saying. The app has things that each of us go through. | |
| R-5. Improvement in quality of life | ||
| Intervention group | Positive | No comment |
| Negative | No comment | |
| Neutral | No comment | |
| Control group | Positive | What I like about the app is that, say when it got to the symptoms like what bothers me a lot…this app made me more aware in life. You know, we have a lot to deal with HIV. |
| Negative | No comment | |
| Neutral | No comment | |