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. 2019 Apr 5;21(4):e12887. doi: 10.2196/12887

Table 3.

Perceived health care outcome benefits of using chatbots for patients.

Perceived health care outcome benefits of using chatbotsa Yes, % No, % Do not know or not sure, %
Activity or exercise increase 55 25 20
Alcohol consumption reduction 31 36 33
Blood glucose reduction 49 26 25
Blood pressure reduction 34 32 34
Cholesterol reduction 32 37 31
Cognitive behavioral therapy 41 30 29
Depression reduction 33 37 30
Medication/treatment adherence 60 17 23
Nutrition/diet improvement 65 19 16
Sleep quality or quantity improvement 34 35 31
Smoking reduction or cessation 47 24 29
Stress reduction or management 51 23 26
Psychological well-being increase 48 28 24
Weight loss or decrease in body mass index 45 30 25
Average across variables 45 29 27

aFor simplicity, as there were exactly 100 participants in the study, only percentages have been reported, unless otherwise stated.