Table 3.
Perceived health care outcome benefits of using chatbots for patients.
Perceived health care outcome benefits of using chatbotsa | Yes, % | No, % | Do not know or not sure, % |
Activity or exercise increase | 55 | 25 | 20 |
Alcohol consumption reduction | 31 | 36 | 33 |
Blood glucose reduction | 49 | 26 | 25 |
Blood pressure reduction | 34 | 32 | 34 |
Cholesterol reduction | 32 | 37 | 31 |
Cognitive behavioral therapy | 41 | 30 | 29 |
Depression reduction | 33 | 37 | 30 |
Medication/treatment adherence | 60 | 17 | 23 |
Nutrition/diet improvement | 65 | 19 | 16 |
Sleep quality or quantity improvement | 34 | 35 | 31 |
Smoking reduction or cessation | 47 | 24 | 29 |
Stress reduction or management | 51 | 23 | 26 |
Psychological well-being increase | 48 | 28 | 24 |
Weight loss or decrease in body mass index | 45 | 30 | 25 |
Average across variables | 45 | 29 | 27 |
aFor simplicity, as there were exactly 100 participants in the study, only percentages have been reported, unless otherwise stated.