Table 6.

Perceived risks associated with using health care chatbots for patients.

Perceived risks associated with using health care chatbots	Strongly agree, %	Somewhat agree, %	Neither agree nor disagree, %	Somewhat disagree, %	Strongly disagree, %
Patients may abuse the use of chatbots and self-diagnose too often	21	53	20	5	1
Patients will receive lesser quality assessments	24	38	28	8	2
Patients may not accurately understand the diagnoses	26	48	22	2	2
Chatbots cannot provide detailed clarification on patient assessment	35	36	19	8	2
Patients may not feel adequately connected to their health care providers	34	36	22	8	0
Chatbots may indirectly harm patients by not knowing all of the personal factors associated with the patient	28	41	24	6	1
Average across variables	28	42	23	6	1

^aFor simplicity, as there were exactly 100 participants in the study, only percentages have been reported, unless otherwise stated.