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. 2019 Feb 26;69(682):e356–e362. doi: 10.3399/bjgp19X701813

Box 2.

Comparison of the UPC index and the SLICC

UPC SLICC
Developed by Academic unit Service general practice
Intended use Continuity of care research Regular continuity measurement in day-to-day general practice
Unit of measurement Patient Appointment
Specificity to personal doctor Generally used so that the most frequent provider is the ‘usual’ doctor. This may be another doctor, for example, a locum or trainee Registered personal doctor only.
This is a requirement
Most-seen GP UPC can score a doctor as usual provider when they provide a minority of the appointments, just more than other doctors. More than one doctor can be the most-seen provider Gives a percentage of appointments that are with the personal doctor
Range of scores A score of 0 is impossible.
Consistently higher than SLICC
Can be 0–100%
Timeframe At least two and ideally more appointments required. This can take several years in relatively healthy patients A measure for monthly audits
Selection bias Includes only patients with a minimum number of appointments (usually two) Includes all appointments
Ability to take into account team continuity No, individual provider No, individual provider
Ability to compare patient groups Yes, although patients with few appointments are often excluded Yes, especially between GP lists and including infrequent attenders
Ability to obtain scores for individual patients Yes No
Ease of use Simple proportion easy to calculate and interpret Simple proportion/percentage easy to calculate and interpret

SLICC = St Leonard’s Index of Continuity of Care. UPC = usual provider of care.