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. 2019 Apr 15;21(4):e11756. doi: 10.2196/11756

Table 4.

Topics in coaches’ messages.

Topic number Main theme Keywords Percentagea
Treatment Content

1 Reinforcing behaviors in parents Great destination praise assignment congratulations move behaviors praising approved sounds job positive nice work staff negative 4.6

2 Relaxation skills Relaxation breathing practice practicing time deep feel bit find destination relaxing congratulations assignment skills approved good mp move audio 3.8

3 Working toward goals School plan work system great assignment goal destination reward approved move congratulations staff working sounds goals set time relaxation 8.9

6 Encouraging parents to share their coping strategies Strategies stress great coping helpful life stressed job approved part move types learn normal destination assignment congratulations staff work 4.3

8 Thought replacement, thought stopping and relaxation techniques Practice relaxation skills work great job day home practicing thoughts good thought exercises helpful assignment minutes mp ipod school 6.9

10 Encouragement and strategies of how to utilize the program Skills pain program work good learning staff hear great logging helpful find question week encourage manage sounds strategies time 7.4

12 Lifestyle changes Great sleep work lifestyle goal water habits making sounds goals set good congratulations assignment move approved destination make specific 8.7

13 Touching base on progress Program skills pain learned ability great passport participate activities progress continue tracker
refresher return congratulations finished job looked anytime
8.2
Administrative and Technical

5 Instructions/reminders to complete the Web-based diary Home staff question online section complete reminders back follow diary destination show directions visited link passed shown months pointing 10.3

7 Responding to questions and/or information about assignments Assignment program week complete staff questions message assessment destination days time touch log working send destinations approve back completed 7.5

9 First greeting to participants and general instructions Week destination assignment questions log complete clues program stress learning strategies approved working move find end things pain coach 11.2

11 Introduction to Web-MAP2 and general instructions Introduction journey home destination online complete final destinations questions begin staff start participation path proceed baby awhile camps parades 5.4
Rapport Building

4 Responding to participants’ descriptions of activities, interests, and family Great fun sounds time nice work weekend staff logging family hear good friends awesome play week things busy message 8.0

14 Expressing empathy, followed by constructive feedback Time family teens feel pain good system important make start day behavior reward goals problem choose challenging things 3.2

15 Asking for updates about life and general treatment progress Note hear things drop update move assignment congratulations staff destination time approved great fun sounds messaging working system job 1.6

aProportion of messages that were assigned to this topic.