Table 4.
Empathy scores of residents according to patients (measured with the CARE), pre- and post-intervention
| How was the doctor at… | Pre-intervention | Post-intervention | p value |
|---|---|---|---|
| Making you feel at ease | 3.89 | 4.30 | 0.02* |
| Letting you tell your story | 4.04 | 4.24 | 0.17 |
| Really listening | 3.94 | 4.31 | 0.03* |
| Being interested in you as a whole person | 3.82 | 4.20 | 0.07 |
| Fully understanding your concerns | 3.92 | 4.23 | 0.08 |
| Showing care and compassion | 3.88 | 4.19 | 0.09 |
| Being positive | 3.94 | 4.30 | 0.03* |
| Explaining things clearly | 4.17 | 4.44 | 0.10 |
| Helping you take control | 3.74 | 4.12 | 0.06 |
| Making a plan of action with you | 3.98 | 4.31 | 0.10 |
| Total CARE score | 39.50 | 42.69 | 0.04* |
* p < 0.05