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. 2019 May 2;19:128. doi: 10.1186/s12909-019-1555-5

Table 5.

Resident’s communication skills measured with the MAAS-Global, pre- and post-intervention

Pre-intervention Post-intervention p value
Introduction 2.26 2.35 0.68
Follow-up consultation 2.42 2.27 0.64
Request for help 0.83 0.83 1.00
Physical examination 4.21 4.14 0.67
Diagnosis 2.97 3.48 0.02*
Management 3.58 3.76 0.34
Evaluation of consultation 1.45 1.38 0.75
Exploration 2.25 2.15 0.51
Emotions 2.04 2.28 0.32
Information giving 3.31 3.35 0.80
Summarizations 1.49 1.20 0.34
Structuring 2.53 2.40 0.54
Empathy 3.75 3.95 0.13
Total MAAS-Global score 2.48 2.56 0.38

*p < 0.05