Figure 2.

Top‐box performance of University of Wisconsin (UW) Health primary care patients who strongly agreed “recommend a provider's office without hesitation to others.” Satisfaction survey items from the avatar international satisfaction monthly scores were averaged across quarters. The scores were aggregated as a top‐box score by using the percentage of patients who strongly agreed (strongly agree, agree, neither agree nor disagree, disagree, and strongly disagree) with the statement that “I would recommend this provider's office without hesitation to others”