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| Variables | Frequency | Percent |
|---|---|---|
| Agreed with the laboratory services received | ||
| Agree | 450 | 87.9 |
| Disagree | 62 | 12.1 |
| Got immediate care when visiting health facility | ||
| Agree | 410 | 80.1 |
| Disagree | 102 | 19.9 |
| Got respect from health care providers | ||
| Agree | 392 | 76.6 |
| Disagree | 120 | 23.4 |
| Healthcare service providers were friendly | ||
| Agree | 396 | 77.3 |
| Disagree | 116 | 22.7 |
