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. 2018 Sep 4;2018(9):CD013102. doi: 10.1002/14651858.CD013102

Rickles 2005.

Methods Randomised trial
Participants 63 patients presenting with new antidepressant prescriptions (intervention 31; control 32)
 Health professional (delivering intervention): 14
 Practice: 8
Community pharmacies within a large managed care organization
Wisconsin, USA
 Year of study: October 2001 to September 2002.
Interventions Pharmacist provided monthly telephone‐based education on antidepressant use and goal of therapy and monitoring of adverse effects and adherence, vs usual care.
Length of the intervention: 19, 12, and 11 minutes for first, second, and third phone call, respectively
Number of interventions: 3 during 3 months
Outcomes > 50% improvement in depression symptoms measured with Beck Depression Inventory‐II (BDI‐II)
Notes Past use of psychiatric medications was different between groups at baseline.
 Study was powered to detect compliance outcomes only.
Funding source: Sonderegger Research Center and predoctoral National Research Service Award through the National Institute of Mental Health.
Conflict of interest: None stated
Risk of bias
Bias Authors' judgement Support for judgement
Random sequence generation (selection bias) Low risk Quote: "When a patient was enrolled from that site, the researcher would randomly select a number out of the envelope"
Allocation concealment (selection bias) Low risk Assignment sealed in an envelope; envelope not reported as "opaque". Experimenters had no knowledge of forthcoming allocations.
Blinding of participants and personnel (performance bias) 
 All Outcomes/Outcome 1 Low risk Experimenters were unblinded but given that control participants received no intervention (phone call) bias is unlikely.
Blinding of outcome assessment (detection bias) 
 All Outcomes/Outcome 1 High risk Participants were unblinded and this may have influenced self‐reported responses.
Incomplete outcome data (attrition bias) 
 All outcomes Low risk Between group attrition < 10%
Selective reporting (reporting bias) Low risk All major outcome reported
Other bias Unclear risk Despite randomisation, intervention patients were more likely than usual‐care patients to have a history of psychotropic medication use.