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. 2019 May 2;21(5):e11855. doi: 10.2196/11855

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©Tra My Pham, Gary A Abel, Mayam Gomez-Cano, Georgios Lyratzopoulos. Originally published in the Journal of Medical Internet Research (http://www.jmir.org), 02.05.2019.

This is an open-access article distributed under the terms of the Creative Commons Attribution License (https://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work, first published in the Journal of Medical Internet Research, is properly cited. The complete bibliographic information, a link to the original publication on http://www.jmir.org/, as well as this copyright and license information must be included.

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Associations between response mode and reported experience: adjusted odds ratios of reporting a satisfied/positive experience for online versus postal responders, by question. CNS: clinical nurse specialist; GP: general practitioner.