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. 2019 May 2;21(5):e11855. doi: 10.2196/11855

Table 2.

Associations between response mode and reporting a satisfied experience of cancer care (scores 9 or 10 to question 59): frequency and percentage and related crude and adjusted odds ratios of reporting a satisfied experience (N=60,921).

Variable Frequency and percentage of reporting a satisfied experience Univariable logistic regression models Multivariable logistic regression model

n (%) Total, N ORa (95% CI) P valueb aORc (95% CI) P valueb
Response mode    
<.001   <.001

Postal 35,809 (63.58) 56,318 1
1

Online 3082 (66.96) 4603 1.16 (1.09-1.24)
1.24 (1.16-1.32)
Sex    
.01   <.001

Male 18,006 (64.36) 27,976 1
1

Female 20,885 (63.39) 32,945 0.96 (0.93-0.99)
0.89 (0.85-0.92)
Age group (years)    
<.001   <.001

<55 5551 (59.73) 9294 0.77 (0.73-0.81)
0.75 (0.71-0.79)

55-64 7828 (62.18) 12,590 0.85 (0.81-0.89)
0.84 (0.81-0.88)

65-74 14,286 (65.88) 21,686 1
1

≥75 11,226 (64.70) 17,351 0.95 (0.91-0.99)
0.97 (0.93-1.01)
IMD score    
<.001   <.001

Quintile 1 (least deprived) 9575 (64.82) 14,772 1
1

Quintile 2 9326 (65.10) 14,326 1.01 (0.97-1.06)
1.02 (0.97-1.07)

Quintile 3 8613 (64.41) 13,373 0.98 (0.94-1.03)
1.01 (0.96-1.06)

Quintile 4 6513 (61.65) 10,565 0.87 (0.83-0.92)
0.92 (0.87-0.97)

Quintile 5 (most deprived) 4864 (61.69) 7885 0.87 (0.83-0.93)
0.95 (0.89-1.00)
Ethnic group    
<.001   <.001

White 36,343 (64.80) 56,088 1
1

Nonwhite 2548 (52.72) 4833 0.61 (0.57-0.64)
0.63 (0.59-0.67)
Cancer sited    
<.001   <.001

Non-Hodgkin lymphoma 3025 (70.25) 4306 1.36 (1.23-1.50)
1.38 (1.25-1.53)

Leukemia 1604 (69.86) 2296 1.34 (1.19-1.50)
1.36 (1.21-1.53)

Breast 8257 (65.95) 12,521 1.12 (1.03-1.21)
1.30 (1.19-1.42)

Endometrial 880 (65.67) 1340 1.10 (0.96-1.26)
1.21 (1.06-1.39)

Colon 2800 (64.35) 4351 1.04 (0.94-1.15)
1.05 (0.95-1.16)

Rectal 1898 (63.44) 2992 1
1

Multiple myeloma 2788 (63.31) 4404 0.99 (0.90-1.10)
0.99 (0.90-1.09)

Other 9634 (61.39) 15,692 0.92 (0.85-0.99)
0.96 (0.89-1.05)

Lung 2002 (61.45) 3258 0.92 (0.83-1.02)
0.92 (0.83-1.02)

Bladder 2600 (61.19) 4249 0.91 (0.83-1.00)
0.86 (0.78-0.95)

Prostate 3403 (61.74) 5512 0.93 (0.85-1.02)
0.86 (0.78-0.94)

Total 38,891 (63.84) 60,921



aUnadjusted odds ratios (ORs) of reporting a satisfied experience from a series of univariable logistic regression models, conditional on each of the response mode, patient characteristic and cancer site variables considered.

bP values from joint Wald tests.

cAdjusted odds ratios (aORs) of reporting a satisfied experience from a multivariable logistic regression model, conditional on response mode and all patient characteristic and cancer site variables considered.

dResponders with renal and thyroid cancers (grouped into the “other” category) and melanoma skin cancer excluded due to their ethnic group being suppressed or missing.